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It is important to note that a referral program is a overarching concept and not a specific type of program. This means that things like affiliate programs, customer referral programs and partner programs are all referral programs. In polite conversation it isn’t worth getting into the details. When growing your customer base is crucial to your company picking the correct variation could be the difference between success and failure.
You may use both cash or non-cash incentives for referral marketing example, but a Chicago University study found that non-monetary incentives were more effective than cash benefits by 24%. It is also better to not confine referral to customers or employees alone, referral marketing websites can also be used to new customers and lure them into referral marketing programs.