Here’s an example of an affiliate page from Yeti that provides every detail affiliates need to know before signing up for their program. Within your ecommerce platform, you can create a page like this and even link to it in the footer of your site for more visibility. This quickly increases the number of inbound affiliate applications and allows affiliates to find you naturally.
Adam Enfroy is the Affiliate Partnerships Manager at BigCommerce. With 10+ years of experience in digital marketing, ecommerce, SEO, web development, and selling online courses, he is passionate about leveraging the right strategic partnerships, content, and software to scale digital growth. Adam lives in Austin, TX and writes about building your online influence by scaling your content and affiliate marketing strategies on his blog.
To create an effective DMP, a business first needs to review the marketplace and set 'SMART' (Specific, Measurable, Actionable, Relevant and Time-Bound) objectives. They can set SMART objectives by reviewing the current benchmarks and key performance indicators (KPIs) of the company and competitors. It is pertinent that the analytics used for the KPIs be customised to the type, objectives, mission and vision of the company.
Dropbox’s referral program is perhaps the most familiar example. Refer your friend to Dropbox, and both you and your friend get extra storage. They could afford to do this, presumably because the additional cost of a little extra storage was minimal compared to advertising costs or other means of customer acquisition. It benefited from network effects, too: the more users there are, the more users will use it together. That entrenches the product and service in popular psyche.
"IMN has been awesome to work with and my experience so far has been great. You guys have exceeded my expectations and I just wanted to share my opinion of IMN and the team you have. Your group as been transparent, delivered on the goods and gone above an beyond. I just wanted to thank you for the call today, for the work you've done so far, and let you know that I am very excited about what you've done so far and what we can do together in this niche space together. We will be working on the tasks on our end and look forward to expanding on our relationship next year. Great service deserves recognition and anything I can do to help promote IMN please let me know! Let's kick some ass together this year!" Mark B.
Your Brand Persona and Target Audience. When you eventually start creating content, you have to know who you’re talking to and tailor your brand voice to appeal to them uniquely. If you aren’t targeting the right audience (those people who will lean in to hear what you’re saying), you won’t find success. And, if you can’t find a way to stand out, you’ll blend into the hordes of other brands competing for attention in your industry.
Decision-making process seems to be hard for customers these days. Millers (1956) argued that people suffered from short-term memory. This links to difficulties in customers' decision-making process and Paradox of Choice, as they face various adverts and newspapers daily. Influencers serve as a credible source for customers' decision-making process. Neilsen reported that 80% of consumers appreciated a recommendation of their acquaintances, as they have reasons to trust in their friends delivering the messages without benefits and helping them reduce perceived risks behind choices.
For example, Dropbox started a referral program and offered extra storage space as their incentive. They took a product that people want and need and increased users quickly by offering them a little extra space, for both parties (the referrer and referral). Since customers had nothing to lose, sharing ensued. After their program was implemented they saw a huge jump in membership sign ups with an increase of about 60%.
Another disadvantage is that even an individual or small group of people can harm image of an established brand. For instance Dopplegnager is a term that is used to disapprove an image about a certain brand that is spread by anti-brand activists, bloggers, and opinion leaders. The word Doppelganger is a combination of two German words Doppel (double) and Ganger (walker), thus it means double walker or as in English it is said alter ego. Generally brand creates images for itself to emotionally appeal to their customers. However some would disagree with this image and make alterations to this image and present in funny or cynical way, hence distorting the brand image, hence creating a Doppelganger image, blog or content (Rindfleisch, 2016).
Disney initially stated they wouldn’t exceed one million in donations, but ended up donating two million after the campaign blew up. #ShareYourEars campaign garnered 420 million social media impressions, and increased Make-A-Wish’s social media reach by 330%. The campaign is a powerful example of using an internet marketing strategy for a good cause. #ShareYourEars raised brand awareness, cultivated a connected online community, and positively affected Disney’s brand image.
Twenty years ago, the reach of an average person was relatively small; for the most part, referrals were made face to face or over the phone. Today, with social media and review websites, the average person’s audience is enormous. They can reach hundreds if not thousands of friends and acquaintances in a matter of minutes with a simple Facebook post, Yelp review, or other public-facing review.
How much time would it realistically take for you to build an affiliate network from scratch? Do you have someone on your team to oversee this initiative by forming relationships with publishers, handling disputes, troubleshooting technical problems, and making sure that payments are sent on time? Do the anticipated returns justify the invested time?
Incentives can range from discounts to cash incentives to store credits. It all depends on your product and what your customer is looking for. Your incentive should be appealing enough to make your customers want to share it with their friends. To get an idea of what you should offer, scope out your competition. If they’re offering $25 in credits, ensure you’re either matching the offer or providing a bit more. Remember that previously mentioned stat: companies with referral programs experience 86 percent more revenue growth when compared with the rest! So, provide as much as your budget allows.
Regular retailers selling a specific product rarely have the time and/or energy to build their own referral solutions. A customized in-house referral program is likely to be far down the chain of priorities. Before you even think about building your own referral program (which requires technical expertise), you need to figure out how to get your online payments processing in order, your inventory in order, etc. (See: When is Referral Marketing NOT for you?)