Terminology geekery: It would be cool if we could all agree to use a common language to describe this process, with appropriate signifiers. When a Referrer (Alice) refers something to a Referee (Bob). It would make life a lot easier. This is going to take some time though, because referral programs aren’t completely ubiquitous… yet. Also, because the term “referee” is most commonly used in sporting contexts. It’s not unimaginable, though, that the term “Referee” may eventually be accepted as a signifier of the person who’s being referred to a product or service. Time will tell. At ReferralCandy, we use the terms Advocate and Friend respectively– they’re not perfect, but they make sense and are easier to use.
Most marketing professionals and e-commerce merchants know about word-of-mouth, i.e. when customers tell their friends about products and services. It is famous for being one of the most powerful forms of marketing, the only problem is that it doesn't happen often enough! Referral marketing is, to put it simply, making a conscious and structured effort to make word-of-mouth happen much more often.
The campaign didn’t target Dove’s products but instead focused on changing a woman’s perception of how she sees herself, also changing the way how Dove is viewed as a company. It is said that “Woman aged between 18-34 are twice as likely to think highly of a brand that made an empowering ad and nearly 80% more likely to like, share, comment, and subscribe after watching one.” Through the video, Dove wanted to make women realize that they are overly-critical of themselves to make them feel better about their appearance.
Don’t make your customers root around your website searching for a referral link. Or even worse, dig through their email to find out how to log into your portal and see their reward status. The harsh reality is people aren’t going to sign up for your referral program if they don’t know about it, so make sure you’re making it visible and prominent. Remember, the entire purpose of the program is to get people to spread the word about your brand, products and/or services. If signing up to do so is difficult and frustrating, you won’t get the results you’re hoping for.
If your best friend, who has similar taste to you, recommends a product, you’re likely to try it and like it as well. Otherwise, he or she wouldn’t have recommended it in the first place. Thus, as a marketer, once you identify your most successful demographic, you’ll want to find others similar to them—like their friends. The same thing works with influencers: if you respect an influencer’s style and feel connected to them, chances are you’ll try a product they recommend (if you’re in the market for said product), and you’ll probably like it.
The keyword tool is able to tell us that nearly 700,000 people search for window tinting each month globally, and on a smaller scale 74,000 in the UK. With an average amount of monthly searches in mind we now need to know just how much exposure the top spots of search results could potentially get. In fact, it is rumored that the website ranked first for any given keyword will receive around forty percent of all of the search engine traffic of that specific keyword, with the rest of the first page results having an almost equal share of the remainder. The 2nd, 3rd, 4th and so on pages tend to get very little traffic, if any at all.