For example, Zappos has a customer service department that goes above and beyond. One customer bought shoes for her father, but he had passed away before the shoes arrived. The customer called in to see if she could return the shoes and get refunded. A Zappos call center employee told her not to worry about sending them back, and that she would be refunded. The employee then went above and beyond and sent her flowers as well.
Similar to Uber, Airbnb owes much of its success to its robust referral program. Airbnb’s program works both for people looking for lodging as well as those wanting to list their homes. Airbnb’s referral program varies from time to time (particularly during the holiday season), but at present they’ll give you $25 in travel credit for every new member referred, and they’ll give those new members $40 in travel credit.
When writing about a product or service you must be honest and do not hide the fact that sales report a commission. But it’s also not about shouting it from the hills. If you are honest with the reader and they perceive that you are not just looking to ‘score a goal’, they will keep their trust on you even if they know that you are getting that commission.
The targets for referrals should not look impossible or difficult to achieve. Referring up to 15 may be easy but most companies offer benefits even if five customers are referred and result in conversions. Whether it is cash or products or other benefits, the rewards should be good enough for customers, employees to take that extra effort. It should be clearly mentioned whether the rewards are given for lead generation or for sales conversion.
Tripods range tremendously in price, and the quality of your tripod should depend on the level of camera and lens you have. If you’re shooting with your phone, you can get by with a table mount like the Arkon Tripod Mount or a full-size tripod like the Acuvar 50” Aluminum Tripod. For a DSLR, Manfrotto makes a variety of trustworthy tripods starting with the Manfrotto BeFree and increasing in quality and price from there.