Make your website and social media suitable for sharing and rewarding just as undergarments company My undies did. They created a special section called invite to boost referral marketing business. They offered $20 for the customer and 20% off for the person who bought on that referral. Or it could be several tiers of rewards based on business volumes and not a single reward. Now for even small businesses, it is easy to implement referral marketing programs on the website with several apps available for customization: some of them are Ambassador,  Friendbuy, Referrify, Extole, Referralcandy.
The new digital era has enabled brands to selectively target their customers that may potentially be interested in their brand or based on previous browsing interests. Businesses can now use social media to select the age range, location, gender and interests of whom they would like their targeted post to be seen by. Furthermore, based on a customer's recent search history they can be ‘followed’ on the internet so they see advertisements from similar brands, products and services,[38] This allows businesses to target the specific customers that they know and feel will most benefit from their product or service, something that had limited capabilities up until the digital era.
As of October 2018 almost 4.2 billion people were active internet users and 3.4 billion were social media users (Statista). China, India and the United States rank ahead all other countries in terms of internet users. This gives a marketer an unprecedented number of customers to reach with product and service offerings, available 24 hours a day, seven days a week. The interactive nature of the internet facilitates immediate communication between businesses and consumers, allowing businesses to respond quickly to the needs of consumers and changes in the marketplace.
The term Marketing comes from the words ‘market’ and ‘getting’; conquering the market. The term marketing has been around for over a 100 years. Today, it’s still about large companies wanting to conquer the market, gain market share and (new) customers. Marketing methods are comprehensive and Viral Marketing is a relatively new way. This technique increases the awareness and reach of a product or brand by using social media. It’s word-of-mouth advertising using the internet. The more people who know about it, the better. Each company that uses a marketing communication goal to express a specific marketing message can do so by publishing digital video clips, for instance. These days, commercial organisations employ viral marketing to generate brand recognition, launch a new product or draw attention.

Trust is a second critical factor for referral marketing. Studies show that customers almost always trust “real people’s” opinions over generic ads and branded sales pitches. If you know and like a person, you’re likely to trust their opinions—especially when compared to a salesperson working on commission. Take TripAdvisor as an example. Even if you don’t know the person reviewing a hotel or restaurant, you’re more likely to trust their review than you would the business’s website or a billboard promoting the company.
Program Placement: This is one of the core tactics to increase overall referral program participation. If your referral program is easy to find then it will increase its’ performance. Unfortunately, this is an area that many companies fail to consider. They end up burying the program. We recommend making your referral program visible in the root navigation, using banner displays and targeting happy moments.

[1] Terminology geekery: It would be cool if we could all agree to use a common language to describe this process, with appropriate signifiers. When a Referrer (Alice) refers something to a Referee (Bob). It would make life a lot easier. This is going to take some time though, because referral programs aren’t completely ubiquitous… yet. Also, because the term “referee” is most commonly used in sporting contexts. It’s not unimaginable, though, that the term “Referee” may eventually be accepted as a signifier of the person who’s being referred to a product or service. Time will tell. At ReferralCandy, we use the terms Advocate and Friend respectively– they’re not perfect, but they make sense and are easier to use.


You may use both cash or non-cash incentives for referral marketing example, but a Chicago University study found that non-monetary incentives were more effective than cash benefits by 24%. It is also better to not confine referral to customers or employees alone, referral marketing websites can also be used to new customers and lure them into referral marketing programs.
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