If your customers transact with you on a weekly or monthly basis, then it makes sense to incentivize referrals with account credits or discounts towards future purchases. However, if your customers purchase from you less than a few times per year, that reward won’t carry the same weight. In fact, it might send signals that you don’t really understand your customers.
When imparting your brand message, addressing your audience directly by using the second-person term “you” ensures a personal touch. By saying “You are more beautiful than you think,” Dove could connect to the audience and show that it cares for each of them. The impact of the campaign was that while buying Dove’s products, people thought they are supporting a social cause.

As a store gets larger and more popular, running an informal referral program becomes increasingly impossible, and the cost of painstakingly keeping track of referral figures (who referred who, how much did we reward them) increases. This can distract from a business’s core value proposition. You don’t want to be spending time micromanaging your customer referral program, you want to be spending your time building great products. 

Your social marketing dollars are likely limited compared to Samsung's, and they are not meant to predict the future of social video, so you need to know what is happening right now. Some good news: According to the Toluna survey, people who did watch branded videos watched them in the most predictable locations: 43 percent said Facebook, 38 percent said YouTube, 18 percent said Instagram, and 13 percent said Twitter. Of those who stated a preference between video vs. text/still image ads, nearly 30 percent stated video, 18 percent stated text/still images, while 52 percent said they had no preference. Nearly half of the respondents said they had sought more information based on a video ad. So, yes, video is still part of the bet.
The disadvantages to consider with viral marketing include the nuisance factor. Due to the large amount of email people receive daily, viral marketing messages may be viewed as spam. Another consideration is negative marketing buzz. A message may not be construed as intended, and could be discussed in a negative manner. Viral marketing can also be hard to measure. 
When asking for referrals, most often companies forget the target group they are looking at. Every friend or colleague of your customer may not be a prospect and get a long list of prospects, spending time on them may not bring the desired result. In such cases, the company can outline a client profile- desired age group, income, interests, industry, gender, hobbies so that results would be better.

Using calls to action – while you might think that since you’re mentioning a certain product or service the visitors will automatically receive the message and start converting, clear and well-placed calls to action will do wonders compared to conspicuous references. They can be in the form of a button (the so-called CTA button), a link, an image or a form, yet in any case be easily noticeable and identifiable as such. There’s a balance to be maintained, though, between using clear calls to action and being too pushy with your marketing messages – cross the line and your visitors will feel as they’re being sold, abandoning your website.


The Blendtec viral video series Will It Blend? debuted in 2006. In the show, Tom Dickson, Blendtec founder and CEO, attempts to blend various unusual items in order to show off the power of his blender. Will it Blend? has been nominated for the 2007 YouTube award for Best Series, winner of .Net Magazine's 2007 Viral Video campaign of the year and winner of the Bronze level Clio Award for Viral Video in 2008.[71] In 2010, Blendtec claimed the top spot on the AdAge list of "Top 10 Viral Ads of All Time".[72] The Will It Blend page on YouTube currently shows over 200 million video views.[73]

The Environment: Timing is everything in advertising, and this is also true of viral marketing. A company can have the right messenger and the right message, but it may not spread if the social environment is not right. A very basic example of this is that people tend to spend less time online in summer compared to other seasons. This means fewer potential carriers to propagate the viral message. This doesn't necessarily mean the campaign will not be successful, but it can be a factor.
Blog – usually a part of the website, but can be a separate subdomain or even domain. Providing relevant and useful information and opinions about your niche topic in a blog has many advantages: blogs help your website rank higher on search engines if regularly updated and optimized. They build your reputation as an authority in your niche. A blog also provides a platform for sharing a variety of content such as articles, photos, podcasts, videos, e-books etc.
Trust is the foundation of conversions and sales. But building trust should be a goal on its own. The whole concept of content marketing is based on trust and creating long-term relationships. Stop selling and let the people come to you by providing them interesting and useful information. I couldn’t have said it better than Mark Schaefer, the Executive Director of Schaefer Marketing Solutions:
When writing about a product or service you must be honest and do not hide the fact that sales report a commission. But it’s also not about shouting it from the hills. If you are honest with the reader and they perceive that you are not just looking to ‘score a goal’, they will keep their trust on you even if they know that you are getting that commission.

Alternatively, ad space may be offered for sale in a bidding market using an ad exchange and real-time bidding. This involves many parties interacting automatically in real time. In response to a request from the user's browser, the publisher content server sends the web page content to the user's browser over the Internet. The page does not yet contain ads, but contains links which cause the user's browser to connect to the publisher ad server to request that the spaces left for ads be filled in with ads. Information identifying the user, such as cookies and the page being viewed, is transmitted to the publisher ad server.


The introduction of social media has caused a change how viral marketing is used and the speed at which information is spread and users interact.[35] This has prompted many companies to use social media as a way to market themselves and their products, with Elsamari Botha and Mignon Reyneke stating that viral messages are "playing an increasingly important role in influencing and shifting public opinion on corporate reputations, brands, and products as well as political parties and public personalities to name but a few."[35]
Alternatively, ad space may be offered for sale in a bidding market using an ad exchange and real-time bidding. This involves many parties interacting automatically in real time. In response to a request from the user's browser, the publisher content server sends the web page content to the user's browser over the Internet. The page does not yet contain ads, but contains links which cause the user's browser to connect to the publisher ad server to request that the spaces left for ads be filled in with ads. Information identifying the user, such as cookies and the page being viewed, is transmitted to the publisher ad server.
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